Reliable magento support & maintenance for peak performance

From quick fixes to ongoing maintenance, we ensure optimal performance 24/7.

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    Magento support & maintenance to keep your store running smoothly

    Your Magento-built eCommerce site isn’t complete without comprehensive Magento support and maintenance packages. We offer industry-standard support to ensure your site performs flawlessly.

    24/7 website operation is essential, and we understand that better than anyone. No matter the time or day, we do whatever it takes to keep your site running smoothly and delighting visitors at all times.

    Our Magento technical experts provide proactive website monitoring and fast support. Every website we create includes 30 days of coverage, allowing time for adjustments and immediate resolution of any issues.

    With flexible Magento support and maintenance services available, whether you prefer a fixed support package or a pay-as-you-go option, we’ve got you covered whenever you need us.

    See how we can help you

    01274 575698

    Give us a call now and let’s get the conversation going with regard to your e-commerce Magento integrations.

    Get Your Free Quote!
    Magento Support and Maintenance - Fixed Support

    Fixed support

    We offer a range of fixed support packages with an option to suit every kind of business and budget. Unused time can be carried over to the following month, so you’re never fretting about using it all and value for money is guaranteed.

    Magento Support and Maintenance - Monthly Retainer

    Monthly retainer

    If your preferred option is to retain us for a set amount of hours each month, we can do this too. Our support team will be on hand whenever you need them, dealing with issues as and if they occur, efficiently and speedily.

    Magento Support and Maintenance - Pay As You Go

    Pay as you go

    Fantastic for smaller companies, our Pay As You Go support service means that you only pay for the hours you use. You can budget easily and make sure that you never over-spend.

    Magento Maintenance and Support - Emergency Responses

    Emergency response

    If emergencies occur, our service team is ready. With our Emergency Response option, we monitor your site to ensure it stays up and errors don’t leave your online shoppers high and dry.

    Our Portfolio

    Abc Accountant

    Abc Accountant

    11th January 2020

    Print Chain

    Print Chain

    11th January 2020

    Uk Tapstore

    Uk Tapstore

    11th January 2020

    11 Practice Papers

    11 Practice Papers

    8th January 2020

    RM 365

    RM 365

    12th August 2017

    Swift Vat Pro

    Swift Vat Pro

    12th August 2017

    Lullabuy

    Lullabuy

    12th August 2017

    Accountancy

    Accountancy

    12th August 2017

    Gallery Home Furniture

    Gallery Home Furniture

    12th August 2017

    4 more reasons to choose Explore Webstore

    Fully customised web design

    Fully customised web design

    this is where functionality meets sophistication, resulting in the perfect marriage and a website that will illuminate your brand.

    responsive-website-design

    Responsive websites

    keep your customers in touch whilst on the move with a responsive site that switches from desktop to small screen.

    Bespoke WordPress website

    Bespoke WordPress website

    Let our expert programmers harness the power of this fantastic web platform to create the perfect solution for you.

    online-shop

    E-commerce websites

    get your customers shopping ‘til they drop with a site that is easy to use, speedily completing purchases.

    Frequently Asked Questions:

    Find quick answers to the most common queries about our services, process, and support.

    What Magento support services do you offer?

    We offer Magento emergency support, performance optimisation, monthly maintenance, security patches, and bug fixing services for all Magento versions.

    Do you offer 24/7 Magento emergency support?

    Yes, we provide 24/7 Magento emergency support with rapid response to handle critical issues such as site downtime, security breaches, or checkout errors.

    How does your Magento maintenance plan work?

    Our maintenance plans include monthly backups, extension updates, speed optimisation, uptime monitoring, and priority bug resolution tailored to your store.

    Can you help with Magento 2 performance issues?

    Absolutely. We diagnose and resolve performance issues like slow page load, heavy third-party extensions, and inefficient caching to enhance site speed.

    How do I get started with Magento support?

    Simply contact us with your issue or support needs. We’ll assess your store and provide a tailored support quote or emergency assistance immediately.